It allows you capture contact numbers, alternate numbers, email and life events. It also provides alerts on life events, appointment schedules and historical purchases for cross and upselling recommendations.
Runo offers extensive analytics features that allow you to understand how your operators are performing, giving you fine-grain control. The employee monitoring feature helps you improve organizational efficiencies!
All your contacts, interactions, call records are stored in the cloud so you won’t have to worry about losing a single customer. We use state-of-the-art cloud tech stacks to make data security seamless.
Runo’s data is 100% secure with no delete-option for appointments, contacts or call records. Plus, the data is masked, so the customer information is not visible to our support staff. You can assure your customers that their personal information is 100% safe!
Pay as you use
Runo is delivered on a subscription model where you pay only for what you use. The license fee is based on the number of users. If you have one, you pay for one – if you have 10, you pay for 10. Additionally, you have attractive discounted rates for volume purchases.
In order to facilitate better reporting and greater business-owner control over the app, Runo is available in two modules – the subscriber module and the operator module each of which holds all the key feature set that is used on a day-on-day basis